OVERVIEW
Evolution Nexus Ltd. ("Evolve", "we", "us", or "our") operates the website evolveke.com. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website or make a purchase.
By using our website, you agree to the collection and use of information in accordance with this policy. This policy complies with the Kenya Data Protection Act, 2019 and the General Data Protection Regulation (GDPR) where applicable.
INFORMATION WE COLLECT
We collect the following types of information:
Information you provide directly
- — Name, email address, phone number and delivery address when you create an account or place an order
- — Payment information processed securely through Pesapal — we do not store card details
- — Messages you send through our contact form
- — Email address if you subscribe to our newsletter
Information collected automatically
- — IP address, browser type and operating system
- — Pages visited, time spent and links clicked
- — Device information including screen size and device type
- — Referral source — how you arrived at our website
HOW WE USE IT
We use your personal information to:
- — Process and fulfil your orders and send order confirmations
- — Send delivery updates and tracking information
- — Respond to your enquiries and customer service requests
- — Send promotional emails and newsletters (only with your consent)
- — Improve our website and personalise your experience
- — Detect and prevent fraud and unauthorised activity
- — Comply with our legal obligations under Kenyan law
DATA SHARING
We do not sell your personal data. We only share it with trusted third parties who help us operate our business:
Pesapal
Processing payments securely
Courier partners
Delivering your orders
Mailchimp / Klaviyo
Sending marketing emails (with your consent)
Google Analytics
Understanding website usage
Meta (Facebook)
Advertising and retargeting
We may also disclose your information where required by Kenyan law, court order or government authority.
YOUR RIGHTS
Under the Kenya Data Protection Act, 2019, you have the right to:
- — Access the personal data we hold about you
- — Request correction of inaccurate or incomplete data
- — Request deletion of your personal data
- — Withdraw consent to marketing communications at any time
- — Object to processing of your data for direct marketing
- — Request a copy of your data in a portable format
To exercise any of these rights, contact us at privacy@evolveke.com. We will respond within 30 days.
DATA SECURITY
We take the security of your data seriously. We implement appropriate technical and organisational measures including:
- — SSL encryption on all pages and data transmissions
- — PCI-DSS compliant payment processing via Pesapal
- — Regular security audits and software updates
- — Restricted access to personal data on a need-to-know basis
No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
CHILDREN
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately and we will delete it.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.
CONTACT
For any questions, concerns or requests regarding this Privacy Policy or your personal data, please contact us: